Exchanges or Refunds
If our product is faulty or is not as described per the sample shown, we will meet out legal requirement to exchange or refund. In this instance we will exchange or refundthe product. We will also cover the cost of the shipping. Refunds and exchanges will only occur once the product has been returned with original packages and tags attached. Once it has been received, a full refund(including shipping costs)or exchange will be provided.A full refund will be processedwithin 1-3 business days.
Change of Mind ReturnsIf your wish to return or exchange your product because you have changed your mind, we will do so provided that:
- You return the item within 28 days of the original purchase date;
- You produce adequate proof of purchase of the product;
- The product is in a condition that can be resold;
- The item is in its original packaging including tags.